Action Needed Official SRD Status Explainer
What Does "SASSA Status Declined" Mean & How to Fix It?
Your application was rejected for the selected month.
What this status means
A "Declined" status indicates that one or more database checks flagged you as ineligible for social relief during that specific month.
What you should do next
1
Read the decline reason on your official status screen.
2
If you believe the information is wrong (e.g. you no longer receive UIF or have no alternative income), submit an appeal within 90 days at srd.dsd.gov.za/appeals.
3
Appeals are free of charge and handled by the independent DSD Appeals Tribunal.
Need to lodge an official appeal?
If your application was declined or failed the means test, read our detailed guide on submitting your appeal online to the Independent Tribunal.
Frequently asked questions
Frequently asked questions
Can I reapply if declined?Toggle answer
You do not need to reapply; you should lodge an appeal for the declined month on the DSD portal.